Shipping & Returns
Shipping
United Kingdom
All orders are produced and dispatched within 1–2 business days of purchase. Delivery within the United Kingdom typically takes 5–7 business days from the date of dispatch.
International
We ship worldwide. International delivery times vary by destination and typically take 7–14 business days from dispatch. Customs duties or import taxes may apply depending on your country and are the responsibility of the recipient.
Returns & Refunds
We want you to be entirely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of delivery.
How to Return
- Email us at office@imperialatlasco.co.uk with your order number and reason for return.
- We will provide return instructions within 1–2 business days.
- Once your return is received and inspected, a full refund will be issued to your original payment method within 5–7 business days.
Damaged or Defective Items
If your print arrives damaged or with a defect, please contact us within 7 days of receipt. Include a photograph of the damage and your order number, and we will arrange a replacement or full refund at no cost to you.
For any questions regarding shipping or returns, please contact us at office@imperialatlasco.co.uk.